Download Radar for Zoho Desk for PC

WindowsDen the one-stop for Business Pc apps presents you Radar for Zoho Desk by Zoho Corporation -- "Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats. Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices. Stats related to ticket resolution time, customer happiness, live traffic, and individual agent stats power this app. While managers/admins can view these stats for all agents, agents can view only those pertaining to themselves. It brings anomalies to your notice instantly and helps identify bottlenecks even before they arise. Below are some of the pages/features: * Live Traffic * Channel Traffic * Current Stats * Average Handling Time (AHT) * First Contact Resolution (FCR) * Customer Happiness (CSAT) * Agent Status * Team Feeds * Exception Alerts * Quick Views * Dashboards Some key functionalities: * Choose the statistics you want to keep an eye on.. We hope you enjoyed learning about Radar for Zoho Desk. Download it today for Free. It's only 155.07 MB. Follow our tutorials below to get Radar version 2.2.18 working on Windows 10 and 11.